Known issues

1.10 and newer

The Certificates view shows no results when filtering for unsynchronized certificates, even though unsynchronized certificates are present.

Contact support if you need a workaround for this issue.

1.4 and newer

If a large number of agents are auto-enrolled to NXLog Platform, some agents may appear offline before returning to online status.

All

NXLog Platform does not check that the configuration is compatible with the NXLog Agent version installed before applying it.

1.8 and newer

You cannot change the audit or system logs search string after you switch to the Advanced filtering mode. To modify the search string, you must clear the search and start over.

1.6 and newer

The log retention period cannot be changed from the default value of 365 days. This impacts log records with an EventTime field older than a year. This limitation will be lifted in the future.

All

The Search button is inactive when filtering audit or system logs using the Advanced mode. This mode automatically performs the search as soon as the filter expression changes.

1.7 and newer

User sessions time out after 1 hour of inactivity, regardless of the Idle timeout settings.

1.5 and newer

A known issue in the ClickHouse database may cause NXLog Platform backups started with the nxp_manage.sh backup command to fail with the following error:

Received exception from server (version 24.12.6):
Code: 642. DB::Exception: Received from localhost:9000. DB::Exception: Couldn't pack tar archive: Failed to write all bytes, 0 of 296350, filename='.backup'. (CANNOT_PACK_ARCHIVE)
(query: BACKUP DATABASE nxlog TO File('/var/lib/clickhouse/backups/clickhouse-backup.tar.gz'))

Change the value of BACKUP_NAME in the following backup and restore scripts so that the filename ends with .zip:

1.5 to 1.7

1.8

SELinux is only supported if running in permissive mode. For more information, see the supported operating systems section.

All

The organization policy to enforce two-factor authentication is currently unavailable.