Organization management

You can view and update your organization settings from the Organizations page, including:

View your data source quota and number of active users.
View your subscription plan.
Manage NXLog Platform users.
Change your organization’s contact information.
See your license history.
Configure your organization’s security policy.
Delete your organization.

To access your organization settings, click My organization from the left navigation menu.

Organization information

Some pages in Organizations show information about the currently selected organization on the left side.

Table 1. Organization information explained
Widget	Description
Actions	The … dropdown menu includes the following actions: Set default organization, the organization selected by NXLog Platform when you log in. Use this organization, switches information displayed to this organization. Organization details, redirects to the Overview page. Disable organization, stops all NXLog Platform users from logging in. Delete organization, removes the organization and all data including log data and configurations.
Organization	Registration date, last user activity, and email contact information of the organization.
Organization info	Business address and NXLog Platform deployment type.
Primary contact	Name and email of the organization’s primary contact.
Parent organization	Name of the parent organization, if defined.

Overview

The Overview page displays the number of used and available data sources against your license quota, as well as user statistics.

A data source (log source) refers to:

An NXLog Agent instance, including all local sources and remote API collections.
Remote systems logging via indirect methods like native WEC or MSRPC Event Log access.
Each client hostname and port number combination connecting to NXLog Agent through a listening network module (SSL, TCP, UDP, HTTP).

The data source count displayed on the UI reflects the distinct hosts that send logs directly to the NXLog Agent fleet.

In some cases, the count may be higher than expected. For example, when load balancers distribute traffic to a pool of NXLog Agent instances, each hostname and port combination count as a distinct data source. To reduce duplicates, use persistent connections, such as hash-based routing by source address on your load balancer.

Navigate to My Organization > Overview to access the page.

Table 2. Organization overview explained
Widget	Description
Remaining	The percentage of unused data sources from your licensed sources.
Log sources used	The number of data sources used against your quota.
Available	The number of unused data sources.
View agents	Redirects to Agents > Agents.
Get more log sources	Redirects to the plan selection page where you can purchase more data sources.
Total active users	Displays the number of active NXLog Platform users in your organization.
Invite user	Use the Invite user link to invite new users to your organization. See Invite users for more information.

Subscriptions

The Subscriptions page provides information about your current plan. It can show multiple entries, for example when you are on a Free plan but you also have a trial, such as Premium Trial.

Table 3. Subscriptions view explained
Widget	Description
Show features	Displays a list of NXLog Platform features and how many log sources are using that feature.
Hide features	Hides the NXLog Platform feature list.
Terms of use	Redirects to the NXLog General Terms of Business page.
Manage your plan	Redirects to the web interface where you can customize or change your current subscription. You can only downgrade subscriptions plans after they reach the expiration date.

Users

The Users view lists users added to your NXLog Platform organization. You can search, invite, activate/deactivate, and delete users from here.

Table 4. Users view explained
Widget	Description
Search panel	Filter users by name, email address, role, account status, or last login time.
Invite new users	Use the Invite new users dropdown to add new users to your organization. See Invite users for more information on inviting new users.
Users table	Lists your organization’s users, their roles, and account status.
Actions	Select one or more users to activate the Actions dropdown. Depending on the selected users, you can: Enable user account Delete user invite Disable user account Reset password

Organization details

The Organization details view is where you can view and update your organization’s contact information and primary contact.

Table 5. Organization details view explained
Widget	Description
Organization info	View and update your: Organization name Organization short name Parent organization - an optional field identifying another NXLog Platform organization.
Business address	View and update your business contact information.
Primary customer contact	Choose the primary contact for your organization. The dropdown only lists users with the Superadmin role.

Billing information

The Billing information view is where you can view and update the billing information that will appear on your invoices. You can also manage the recipients of NXLog Platform purchase invoices.

Table 6. Billing details view explained
Widget	Description
Billing information	View and update your billing address. Check the Use organization address option to use the same address as your organization for billing purposes.
Tax/VAT ID	Optional tax number to include in your invoices.
The following email addresses will receive invoices for license purchases	NXLog Platform automatically sends invoices to the organization’s primary contact. Enter an email address and click the + button to add more recipients.

Invoices

The Invoices view displays your active and past orders. You can search for invoices by date range or order status.

Table 7. Invoices view explained
Widget	Description
Date range	Filter invoices by a date range. Click the Calendar icons to set the start and end dates.
Order status	Filter invoices by order status. The possible options are Bad Dept, Draft, Paid, Payment in Process, Payment Overdue, and Waiting for Payment.
Invoices table	Displays a list of invoices. Click an invoice to view more details.

Settings

The Settings view is where you can configure logging and security settings. The available settings depend on the NXLog Platform instance you’re logged on to.

On-premises

Table 8. Settings view explained
Widget	Description
Security	Configure the security policy for accessing your NXLog Platform instance. Use the on/off switch to activate or deactivate settings.
Audit logs	Set the data retention period in days for NXLog Platform audit logs.
Application logs	Set the data retention period in days for NXLog Platform application logs.

Cloud portal

Table 9. Settings explained
Widget	Description
Customer profile color	Set your organization’s color to match your branding or to help you identify different organizations in the NXLog Platform portal. The default is gray.
Audit logs	Set the data retention period in days for NXLog Platform audit logs.
Delete organization	Use this button to delete your organization. This action deletes all configuration settings and data, including logs.