Organization management

You can view and update your organization settings from the Organizations page, including:

  • View your data source quota and number of active users.

  • View your subscription plan.

  • Manage NXLog Platform users.

  • Change your organization’s contact information.

  • See your license history.

  • Configure your organization’s security policy.

  • Delete your organization.

To access your organization settings, click My organization from the left navigation menu.

Overview

The Overview page displays the number of used and available data sources against your license quota, as well as user statistics.

A data source (log source) refers to:

  • An NXLog Agent, including all local sources and remote API collections.

  • Remote systems logging via indirect methods like native WEC or MSRPC Event Log access.

  • Each client connecting to NXLog Agent through a listening network module (SSL, TCP, UDP, HTTP).

The data source count displayed on the UI reflects the number of hosts that directly ship logs through the NXLog Agent fleet. This count is often lower than the total number of data sources in the environment, as some sources may indirectly contribute logs through centralized log collectors or relays.

Navigate to My Organization > Overview to access the page.

NXLog Platform organization overview
Table 1. Organization overview explained
Widget Description

Remaining

The percentage of unused data sources from your licensed sources.

Log sources used

The number of data sources used against your quota.

Available

The number of unused data sources.

Show agents

Redirects to Agents > Agents.

Get more log sources

Redirects to the plan selection page where you can purchase more data sources.

Total active users

Displays the number of active NXLog Platform users in your organization.

Invite user

Use the Invite user link to invite new users to your organization. See Invite users for more information.

Subscriptions

Table 2. Subscriptions view explained
Widget Description

Current plan

Shows information on your organization’s current subscription plan.

See full feature matrix

Displays an NXLog Platform feature comparison by subscription type.

Users

The Users view lists users added to your NXLog Platform organization. You can search, invite, activate/deactivate, and delete users from here.

NXLog Platform organization users
Table 3. Users view explained
Widget Description

Search panel

Filter users by name, email address, role, account status, or last login time.

Invite new

Use the Invite user dropdown to invite new users to your organization. See Invite users for more information on inviting new users.

Users table

Lists your organization’s users, their roles, and account status.

Actions

Select one or more users to activate the Actions dropdown. Depending on the selected users, you can:

  • Enable user account

  • Delete user invite

  • Disable user account

  • Reset user password

Organization details

The Organization details view is where you can view and update your organization’s contact information and primary contact.

NXLog Platform organization details
Table 4. Organization details view explained
Widget Description

Organization info

View and update your:

  • Organization name

  • Organization short name

  • Parent organization - an optional field identifying another NXLog Platform organization.

Business address

View and update your business contact information.

Primary customer contact

Choose the primary contact for your organization. The dropdown only lists users with the SuperAdmin role.

Billing & payment

The Billing & payment view is where you can view and update the billing information that will appear on your invoices. You can also manage the recipients of NXLog Platform purchase invoices.

NXLog Platform billing information
Table 5. Billing details view explained
Widget Description

Billing information

View and update your billing address. Check the Use organization address option to use the same address as your organization for billing purposes.

Value Added Tax (VAT)

Optional tax number to include in your invoices.

The following email addresses will receive invoices for license purchases

NXLog Platform automatically sends invoices to the organization’s primary contact. Enter an email address and click the Add button to add more recipients.

Invoices

The Invoices view displays your active and past orders. You can search for invoices by date range or order status.

NXLog Platform invoices
Table 6. Invoices view explained
Widget Description

Date range

Filter invoices by a date range. Click the Calendar icon to set the start and end dates.

Order status

Filter invoices by order status. The possible options are Bad Dept, Draft, Paid, Payment in Process, Payment Overdue, and Waiting for Payment.

Invoices table

Displays a list of invoices. Click the Actions menu next to each invoice to view more details.

Settings

The Settings view is where you can configure logging and security settings. The available settings depend on the NXLog Platform instance you’re logged on to.

On-premises
NXLog Platform organization details
Table 7. Settings view explained
Widget Description

Login & security

Configure the security policy for accessing your NXLog Platform instance. Use the on/off switch to activate or deactivate settings.

Audit logs

Set the data retention period in days for NXLog Platform audit logs.

Application logs

Set the data retention period in days for NXLog Platform application logs.

Cloud
nxlog platform cloud org settings
Table 8. Settings explained
Widget Description

Customer profile color

Set your organization’s color to match your branding or to help you identify different organizations in the NXLog Platform portal. The default is gray.

Audit logs

Set the data retention period in days for NXLog Platform audit logs.

Delete organization

Use this button to delete your organization. This action deletes all configuration settings and data, including logs.