Organization management

You can view and update your organization settings from the Organizations page, including:

View your data source quota and number of active users.
View your subscription plan.
Manage NXLog Platform users.
Change your organization’s contact information.
See your license history.
Configure your organization’s security policy.
Delete your organization.

To access your organization settings, click My organization from the left navigation menu.

Overview

The Overview page displays the number of used and available data sources against your license quota, as well as user statistics.

A data source (log source) refers to:

An NXLog Agent, including all local sources and remote API collections.
Remote systems logging via indirect methods like native WEC or MSRPC Event Log access.
Each client connecting to NXLog Agent through a listening network module (SSL, TCP, UDP, HTTP).

The data source count displayed on the UI reflects the number of hosts that directly ship logs through the NXLog Agent fleet. This count is often lower than the total number of data sources in the environment, as some sources may indirectly contribute logs through centralized log collectors or relays.

Navigate to My Organization > Overview to access the page.

Table 1. Organization overview explained
Widget	Description
Remaining	The percentage of unused data sources from your licensed sources.
Log sources used	The number of data sources used against your quota.
Available	The number of unused data sources.
Show agents	Redirects to Agents > Agents.
Get more log sources	Redirects to the plan selection page where you can purchase more data sources.
Total active users	Displays the number of active NXLog Platform users in your organization.
Invite user	Use the Invite user link to invite new users to your organization. See Invite users for more information.

Subscriptions

The Subscriptions page provides information about your current plans. It can show multiple entries, for example when you are on a Free plan but you are also have a trial, such as Premium Trial.

Table 2. Subscriptions view explained
Widget	Description
Current plan	Shows information on your organization’s current subscription plan.
Show features	Displays an NXLog Platform feature comparison by subscription type for a particular plan.
Hide features	Hides the NXLog Platform feature comparison.
Add new	Redirects to the web interface to select a new plan.
Terms of use	Redirects to the NXLog General Terms of Business page.
Manage your plan	Redirects to the web interface to manage your current plan.

Users

The Users view lists users added to your NXLog Platform organization. You can search, invite, activate/deactivate, and delete users from here.

Table 3. Users view explained
Widget	Description
Search panel	Filter users by name, email address, role, account status, or last login time.
Invite new	Use the Invite user dropdown to invite new users to your organization. See Invite users for more information on inviting new users.
Users table	Lists your organization’s users, their roles, and account status.
Actions	Select one or more users to activate the Actions dropdown. Depending on the selected users, you can: Enable user account Delete user invite Disable user account Reset user password

Organization details

The Organization details view is where you can view and update your organization’s contact information and primary contact.

Table 4. Organization details view explained
Widget	Description
Organization info	View and update your: Organization name Organization short name Parent organization - an optional field identifying another NXLog Platform organization.
Business address	View and update your business contact information.
Primary customer contact	Choose the primary contact for your organization. The dropdown only lists users with the SuperAdmin role.

Billing & payment

The Billing & payment view is where you can view and update the billing information that will appear on your invoices. You can also manage the recipients of NXLog Platform purchase invoices.

Table 5. Billing details view explained
Widget	Description
Billing information	View and update your billing address. Check the Use organization address option to use the same address as your organization for billing purposes.
Value Added Tax (VAT)	Optional tax number to include in your invoices.
The following email addresses will receive invoices for license purchases	NXLog Platform automatically sends invoices to the organization’s primary contact. Enter an email address and click the Add button to add more recipients.

Invoices

The Invoices view displays your active and past orders. You can search for invoices by date range or order status.

Table 6. Invoices view explained
Widget	Description
Date range	Filter invoices by a date range. Click the Calendar icon to set the start and end dates.
Order status	Filter invoices by order status. The possible options are Bad Dept, Draft, Paid, Payment in Process, Payment Overdue, and Waiting for Payment.
Invoices table	Displays a list of invoices. Click the Actions menu next to each invoice to view more details.

Settings

The Settings view is where you can configure logging and security settings. The available settings depend on the NXLog Platform instance you’re logged on to.

On-premises

Table 7. Settings view explained
Widget	Description
Login & security	Configure the security policy for accessing your NXLog Platform instance. Use the on/off switch to activate or deactivate settings.
Audit logs	Set the data retention period in days for NXLog Platform audit logs.
Application logs	Set the data retention period in days for NXLog Platform application logs.

Cloud

Table 8. Settings explained
Widget	Description
Customer profile color	Set your organization’s color to match your branding or to help you identify different organizations in the NXLog Platform portal. The default is gray.
Audit logs	Set the data retention period in days for NXLog Platform audit logs.
Delete organization	Use this button to delete your organization. This action deletes all configuration settings and data, including logs.