Organization management

To view and update your organization settings, click Organization overview from the left navigation menu. On this page, you can view your data source quota and the number of active users. You will also find links to the Customer Portal to:

View your subscription plan.
Manage NXLog Platform users.
Change your organization’s contact information.
Configure your organization’s security policy.
Delete your organization.

Overview

The Overview page displays the number of used and available data sources against your license quota, as well as user statistics.

A log source refers to a system or device sending data to NXLog Platform via an NXLog Agent instance. NXLog Platform identifies distinct data sources by the connecting IP address and port number. These can be:

An NXLog Agent instance collecting data locally or via a remote API.
Remote systems sending data to an NXLog Agent relay using network protocols such as TCP, UDP, HTTP, WEF, and MSRPC. If you are using this data collection mode, see the configuration requirements for ensuring accurate data source counting.

Table 1. Organization overview explained
Widget	Description
Remaining	The percentage of unused data sources from your licensed sources.
Log sources used	The number of data sources used against your quota.
Available	The number of unused data sources.
View agents	Redirects to the Agents view.
Total active users	Displays the number of active NXLog Platform users in your organization.
Invite user	Use the Invite user link to invite new users to your organization. See Invite users for more information.

Selecting any other tab opens the Customer Portal with the functionalities described in the following sections.

Customer Portal

The Customer Portal is the central hub for managing your organization’s account. The following sections describe each area in detail.

Overview

The Customer Portal Overview page provides a centralized view of your organization. It includes information about your subscription plan, installation resources, and useful links to get you started.

Subscriptions

The Subscriptions page provides information about your current plan and service contracts. Use Get an upgrade quote to request information about expanding or renewing your plan.

Users

The Users view lists users added to your NXLog Platform organization. You can search, invite, activate/deactivate, and delete users from here.

Table 2. Users view explained
Widget	Description
Search panel	Filter users by name, email address, role, account status, or last sign-in time.
Invite users	Use the Invite users dropdown to add new users to your organization. See Invite users for more information on inviting new users.
Users table	Lists your organization’s users, their roles, and account status.
Actions	Select one or more users to activate the Actions dropdown. Depending on the selected users, you can: Assign as primary customer contact Reset password Change user roles Disable Delete

Organization profile

The Organization profile page is where you can view and update your organization’s contact information, security settings, or delete the organization.

Table 3. Organization profile explained
Tab	Description
Basic information	Allows you to edit the organization name.
Business address	View and update the organization’s contact information.
Billing address	View and update the billing information that will appear on your invoices. You can also manage the recipients of NXLog Platform purchase invoices.
Primary contact	Defines the user responsible for the organization.
Security	Configure two-factor authentication for your organization.
Delete organization	Permanently removes your organization, including all configuration settings, data, and logs.