Manage organization users

To manage your organization’s users, log in to NXLog Platform and navigate to My organization > Users. You can add or remove users, manage user invitations, activate or deactivate accounts, and reset users' passwords from this page.

Invite users

  1. Navigate to My organization > Users.

  2. Click the Invite new dropdown and select Invite single user or Invite multiple users.

  3. Enter the user’s First name, Last name, and Email.

  4. Optionally, select the Account expires checkbox and enter an expiration date for the user account.

    Invite users to your organization
  5. Select one or more roles from the Roles dropdown. Refer to Roles and permissions for more details.

  6. Click Save user and add new if inviting multiple users.

  7. Click the Send invitation button when ready. Users will receive an invitation at the email address(es) you specified.

Deactivate or delete users

  1. Navigate to My organization > Users.

  2. Find the user(s) you want to delete from the users' table and select the checkbox next to the user’s name.

    Select Active and Disabled from the Status dropdown to view all user accounts.
  3. Click the Actions menu and select Disable or Delete accordingly.

  4. Confirm your action to proceed with disabling or deleting the user.

Reset a user password

  1. Navigate to My organization > Users.

  2. Find the user(s) you want to delete from the users' table and select the checkbox next to the user’s name. Users must only be members of a single organization, and the account must be active for password reset to be available.

    Select Active from the Status dropdown to filter active accounts.
  3. Click the Actions menu and select Reset password. Users will receive an email with instructions to reset their password.