System settings

You can configure general NXLog Platform settings from the System page, including Single Sign-on (SSO), mail server, and security settings. Navigate to Settings > System to access this page.

Mail server settings

NXLog Platform sends automatic emails triggered by specific actions, such as user invites, password reset requests, and system alerts. NXLog Platform will use the mail server and account you configure here to send the emails. Without these settings, NXLog Platform will be unable to send automatic emails.

Table 1. SMTP server settings explained
Setting	Description
Host	The SMTP server’s URL.
Port	The SMTP server’s port.
Sender email	The email address to use. Users will see NXLog Platform emails coming from this address.
Test email recipient	The email address where NXLog Platform sends test emails when you click Send test email.
Encryption	The encryption type to use when communicating with the SMTP server. The options are `None`, `SSL/TLS`, and `STARTTLS`.
Authentication	The authentication method to use when communicating with the SMTP server. The options are `None`, `Password`, and `MS365 with OAUTH`. Refer to Authenticating to Microsoft 365 with OAuth for more information on using a mailbox hosted on Microsoft 365.
Username	The user account name to authenticate with the SMTP server. Required when using `Password` authentication.
Password	The user account password to authenticate with the SMTP server. Required when using `Password` authentication.
Tenant ID	The Microsoft Entra ID Directory (tenant) ID. Required when authenticating to `MS365 with OAUTH`.
Client ID	The Microsoft Entra ID Application (client) ID. Required when authenticating to `MS365 with OAUTH`.
Secret	The client secret to authenticate with Microsoft 365. Required when authenticating to `MS365 with OAUTH`.
Send test email	Sends an email to the address specified in the Test email recipient field.

Third-party authentication settings

NXLog Platform supports Single Sign-on (SSO) to simplify user sign-up and login. The following third-party identity providers are available:

Security

Configure settings related to idle sessions and password reset links.

Table 2. Security settings explained
Setting	Description
Idle timeout (minutes)	The time limit for a user session to remain inactive. Once this limit elapses, NXLog Platform automatically logs the user out. The minimum value is 5 minutes. The default is 60 minutes (1 hour).
Reset password link lifetime (minutes)	The period the password reset link is valid for in minutes. The default is 1 hour.

Enforce two-factor authentication

NXLog Platform provides the option to enforce all users in the organization to use two-factor authentication. You must be an administrator and activate two-factor authentication on your account to configure this setting.

NXLog Platform global two-factor authentication settings

Table 3. Two-factor authentication settings explained
Setting	Description
Enforce mandatory 2FA for all users	Use this switch to activate or deactivate two-factor authentication for all users: When activated, users without two-factor authentication will be prompted to set it up the next time they sign in. When deactivated, new users will not be required to configure two-factor authentication, but it will not deactivate it for existing users. If a user is a member of multiple organizations and one enforces two-factor authentication, they will be required to use two-factor authentication to log in to the NXLog Platform Customer Portal. Two-factor authentication does not apply to users logging in with third-party authentication providers. You can view which members have two-factor authentication configured by navigating to Settings > Users and switching to the Users tab.