Update organization details
To view your organization’s information, log in to NXLog Platform and navigate to Organization overview > Organization details. You can modify your organization’s name, contact details, tax number, and the primary contact from this page.
Change the primary contact
You must be the primary contact of the organization to change this setting.
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Navigate to Organization overview > Organization details.
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Scroll to the Primary customer contact section.
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Click on the dropdown to display all users with the Superadmin role and select the new primary contact.
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Click Save changes. An email with a final confirmation step is sent to your email address.
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Once you confirm, both accounts will receive an email confirming the change in primary contact. The previous account will retain the Superadmin role but will no longer be the designated primary contact.