System settings

You can configure general NXLog Platform settings from the System settings view, including Single Sign-on (SSO), mail server, and security settings. Navigate to Administration > Tenant operations to access this page.

Mail server settings

NXLog Platform sends automatic emails triggered by specific actions, such as user invites, password reset requests, and system alerts. NXLog Platform will use the mail server and account you configure here to send the emails. Without these settings, NXLog Platform will be unable to send automatic emails.

NXLog Platform mail server settings
Table 1. SMTP server settings explained
Setting Description

Host

The SMTP server’s URL.

Port

The SMTP server’s port.

Sender email

The email address to use. Users will see NXLog Platform emails coming from this address.

Encryption

The encryption type to use when communicating with the SMTP server. The options are None, SSL/TLS, and STARTTLS.

Authentication

The authentication method to use when communicating with the SMTP server. The options are None, Password, and MS365 with OAUTH.

Refer to Authenticating to Microsoft 365 with OAUTH for more information on using a mailbox hosted on Microsoft 365.

Username

The user account name to authenticate with the SMTP server. Required when using Password authentication.

Password

The user account password to authenticate with the SMTP server. Required when using Password authentication.

Tenant ID

The Microsoft Entra ID Directory (tenant) ID. Required when authenticating to MS365 with OAUTH.

Client ID

The Microsoft Entra ID Application (client) ID. Required when authenticating to MS365 with OAUTH.

Secret

The client secret to authenticate with Microsoft 365. Required when authenticating to MS365 with OAUTH.

Send test email

Sends an email to the address configured in your user account.

Third-party authentication settings

NXLog Platform supports Single Sign-on (SSO) to simplify user signup and login. The following third-party identity providers are available:

Security

Configure settings related to Idle timeout, One-Time Passcode (OTP), and password reset link lifetime.

NXLog Platform security settings
Table 2. Security settings explained
Setting Description

Idle timeout (minutes)

The allowed idle time for a logged-in user session. If the user remains inactive beyond this limit, NXLog Platform automatically logs out the user. The default value for idle timeout is 1 minute.

OTP lifetime (minutes)

The period a one-time password (OTP) is valid for in minutes. NXLog Platform sends an OTP to the user when they change their phone number, change their organization’s primary contact, delete their account, or delete an organization. The default is 1 minute.

Reset password link lifetime (minutes)

The period the password reset link is valid for in minutes. The default is 1 hour.