Platform configuration

You can configure general settings from the Platform configuration view, including Single Sign-on (SSO), mail server, and data retention. Navigate to Administration > Tenant operations > Platform configuration to access this page.

General

General authentication parameters for JWT and external API authentication keys.

General NXLog Platform configuration settings
Table 1. General settings explained
Setting Description

SSO JWT signing key

The key for signing Single Sign-On JWT cookies. You must restart NXLog Platform to start using the new keys. See How NXLog Platform uses JSON Web Tokens for more information.

Clients JWT signing key

The key for signing client applications (e.g., the portal UI and agent management API) JWT cookies. You must restart NXLog Platform to start using the new keys. See How NXLog Platform uses JSON Web Tokens for more information.

External API Key

The key for authenticating machine-to-machine API calls.

Mail server

NXLog Platform sends automatic emails triggered by specific actions, such as user invites, password reset requests, and system alerts. NXLog Platform will use the mail server and account you configure here to send the emails. Without these settings, NXLog Platform will be unable to send automatic emails.

NXLog Platform mail server settings
Table 2. SMTP server settings explained
Setting Description

Host

The SMTP server’s URL.

Port

The SMTP server’s port.

Sender

The email address to use. Users will see NXLog Platform emails coming from this address.

Encryption

The encryption type to use when communicating with the SMTP server. The options are None, SSL/TLS, and STARTTLS.

Username

The user account name to use to authenticate to the SMTP server.

Password

The user account password to authenticate to the SMTP server.

Send test email

Sends an email to the email address configured in your user account.

Social login

NXLog Platform supports Single Sign-on (SSO) to simplify user signup and login. The following third-party identity providers are available:

Security

Configure settings related to Idle timeout, One-Time Passcode (OTP), and password reset link lifetime.

NXLog Platform security settings
Table 3. Security settings explained
Setting Description

Idle timeout (minutes)

The allowed idle time for a logged-in user session. If the user remains inactive beyond this limit, NXLog Platform automatically logs out the user. The default value for idle timeout is 1 minute.

OTP lifetime (minutes)

The period a one-time password (OTP) is valid for in minutes. NXLog Platform sends an OTP to the user when they change their phone number, change their organization’s primary contact, delete their account, or delete an organization. The default is 1 minute.

Reset password link lifetime (minutes)

The period the password reset link is valid for in minutes. The default is 1 hour.